How long have you been with the company?
Since Oct 2009
- 2009 Customer Care Coordinator
- 2010 Senior Customer Care Coordinator
- 2012 Team Leader – Customer Care Department
Give a brief outline of your academic background
- Bsc Administrative and Commercial Studies (University of Western Ontario)
- Msc Human Resource Management (Arthur Lok Jack Graduate School of Business)
What is your main function?
Implementation of the Customer Service Management System
What do you enjoy most about your job?
The people I work with
When you lose, don’t lose the lesson