Careers

At Massy Stores, we practice the mantra of “People First”.

To this end, our business is centred on People: Our customers, suppliers, shareholders, the communities we serve, and our 1,200 Associates. We recognise that our Associates are our greatest asset, and critical to our success in business. Opportunities exist for full time and part time employment. 

Nadine Rosamond:   Pharmacy Supervisor

At Massy Stores I have a very strong sense of belonging and ownership. The opportunity to own shares is a great privilege and something that I have taken advantage of. In fact, I feel like a business owner.

By being given the opportunity for continuous formalized training for my personal self-development I am able to attain and maintain international standards in many aspects of my work. Massy Stores puts employees first and that makes all the difference.

Kellan Caroo: Front-End Supervisor      

I like working at Massy Stores because it provides me with a secure future with the benefits it offers to me as a team member. The company offers courses that afford me the opportunity to better myself career wise and also help maintain a professional approach. 

Theodora Augustin Mann:  Merchandiser

Working with Massy Stores is like my second home, a place of Comfort, Joy, Peace, Kindness, Loyalty and Love. It is also a place of friendship. 

Merlisa St. Marthe:  Merchandiser

I like working at Massy Stores because of the many opportunities to improve myself by learning to multitask in different areas within the supermarket industry. I also get to meet and interact with different customer’s everyday, which in turn gives us feedback on how to be better every day. 

Kenneally Martelly: Receiving Supervisor

Working with the Massy Stores family I have learnt how to incorporate the values of business virtues in everyday life. I have and continue to enjoy learning through my company’s premium Supermarket Career Institute. This institution also trains, motivates and rewards team members through its recognition program. This program rewards staff members based on several things such as showing commitment and displaying excellent customer service. One would think, is there anything Massy Stores cannot do? A perfect answer would be no, there is nothing. As one of the best supermarket chains in the region, we also take part in donating food items, monetary contribution to sports clubs in Saint Lucia and many other worthy causes. I love working at Massy Stores for the fact that this company aims for success since success is what I aim for. It feels great to be a part of this company because we are given the opportunity to own part of it by way of purchasing shares. We are not there just to work and earn a living but also to secure our future. What more can I say “Massy Stores, delighting everyone, everyday, everytime. 

Janice Flavien:   Perishables Supervisor

It’s a privilege working with Massy Stores as there are so many benefits for team members as well as the customer. Such benefits include Medical Insurance, Pension plan, Computer Training and free online courses. Not forgetting our recognition programme which rewards us for our service, commitment and dedication. At Massy Stores team members are trained and motivated by well trained staff at our very own Super market Career Institute. Team members and customers alike can use their loyalty points for payment of grocery items (I called it my Massy Stores credit card). So you see at Massy Stores everyone’s a winner. So why work anywhere else? 

Evyann Emmanuel:  Paint Coordinator

Working with this dynamic company has been a phenomenal experience, from a seed blooming and growing continuously.The now rebranded Massy Stores has confirmed my need to continuously build the trust and loyalty of our customers.My interaction with Team Massy enables me to grow and improve in my offerings on a daily basis.My development both personally and professionally is important to the leaders of this company and this makes me feel valued.

Shevlin Bissette: Merchandiser

I get to meet different people everyday which gives me the opportunity to interact with customers and suppliers, and portray our service motto” delighting everyone, every day, every time. It’s a pleasure working with Massy stores because the company keeps growing in the right direction and takes excellent care of its employees. The level of respect and support being received by the Store Manager and Supervisors is empowering and encouraging helps me maximize my strengths. In addition creativity and hard work do not go un-recognized. The recognition program is a great way of show casing love and care to us. I like working at Massy Stores because pleasure in my job puts perfection in my work.

Charleen Wilson: Merchandiser

At Massy Stores “Variety is the spice of life”, therefore no two days are the same; you get to learn something new every day. I love the people I work with, they are practically my family. Being recognized and rewarded for hard work means it’s valued and that makes everything worthwhile. Great bosses who believe that employees come first and the customer is always right. Massy’s structure, vision, mission and values defines all of the above and that is why I enjoy working with Massy stores.

Diana Albert: Customer Service Rep

I like working with Massy Stores because of the daily routine of meeting new people and providing that exceptional customers service. In fact no day is ever the same, each day new challenges and circumstances arise which help me stay focus. It’s a pleasure working with Massy stores a company that is growing in the right direction and takes care of their employees. I view Massy Stores as my home away from home, with magnificent family atmosphere where people are wonderful.

Andra Edwide: Loss Prevention Supervisor:

Our supermarket is simply beautiful and it’s mostly because of the warmth and love of friendly knowledgeable associates. Because of this attraction, I am impacted and encouraged to report for duty, knowing that I am going to work in an environment where customers are friendly and easy to interact with. Thank you Massy Stores Gourmet.

Jamac Charles: Cashier

Working at Massy Stores Gourmet has been an essential part of my life, because we give the customers what they want, a variety of wines and top brands, fresh produce, meats and all the healthy ingredients for healthy living with love as the main ingredient. This company helps me to get better at my job, by offering free courses to all team members and also great training programs, which help build my skills, enabling me to interact with both internal and external customers in a professional manner. We have a spectacular working environment; I feel safe and would recommend my company to anyone who wants to work in a hospitable environment where you feel love and care. I like the recognition program were you are rewarded for hard work. I love the family environment and interaction among both colleagues and customers.

Diana Mourillon: Customer Service Representative

I am being constantly trained as a means of improving my skills. This is one of the many reasons I like working at Massy Stores because I feel that I am not static at my job. There are great benefits that help define me as an individual. These include lots of opportunities for promotions, bonuses, yearly salary reviews based on performance, Christmas loans, back to school loans, our pension plan just to name a few. I like the family like atmosphere as I enter each day when I report for work, fellow team members and management make me feel loved and cared for. 

Our team members represent our company and are our greatest resource.

We believe in a team approach and treating each other with respect, while providing an environment where everyone can reach their fullest potential. We believe in rewarding our team members for their performance and loyalty, with benefits and opportunities for growth, education and promotion

It's Fun, Exciting and Rewarding

When you join the Massy Stores Team, you become part of a vibrant group of employees. With a significant number of employees being shareholders, employees are themselves owners of the organization. Every year the list of "employee owners" increases and that means even more rewards for more team members. We have a track record of training, teaching, learning and advancement and so there are numerous opportunities to advance and become a dynamic industry professional!

We recognize that our Associates are the greatest assets to our business and key to our success. As such, we believe that it is of utmost importance to offer a wide range of benefits to our Associates.

Benefits for all eligible permanent associates

Life/Health Insurance - Employer/employee contributory.
Health Insurance - Medical, Optical and Dental coverage within the plan with various respective limits.   Coverage applies to both the employee and dependents of the employee, that is, spouse and children.

Compassionate leave - The company provides regular, full-time staff members with a bereavement leave of absence to arrange and attend a funeral and to see to the affairs of the estate of a deceased member of her or his immediate family.

CFL- scholarships, grants - Given to the highest scoring in the Common Entrance exams of children of CFL full time employees over one year’s continuous service, in supervisor positions or below.

Pension Plan - Both the employee and employer contribute a percentage of the employee’s earnings, with the employer contributing a higher percentage than the employee in certain cases. The employee’s contributions are tax deductible.

Training/Educational Opportunities /Assistance - We provide training and educational opportunities to team members through our Supermarket Career Institute. We provide educational assistance which is determined on a case by case basis.

Discounts - Team members get discounts on pharmacy items as well as the Massy Stores Mega Membership Card.

Double points on loyalty programme at all Massy Stores - Team members get double points when they use the Massy Stores Loyalty Card

Staff incentive shares scheme - Team members over three years of continuous service have the opportunity to purchase company shares.

Staff Loans - This staff loan provision is available to team members with over one year of continuous service, and whose conduct and job performance are in good standing.

Employee Assistance Programme - We offer confidential professional counseling to employees to help cope with personal as well as work-related problems.  All services are fully paid for by the company.

The following entry-level positions are most commonly available at our various stores. For confirmation whether any specific position is available, contact our receptionist who can put you in touch with your specific store of interest.

Cashier
This person will provide prompt, friendly, reliable service and assistance to customers at the checkout stand, creating a unique and satisfying shopping experience that will exceed their expectations.

Courtesy Assistant
This person will provide friendly, courteous and helpful service and assistance to customers at the checkout stand, bag groceries, provide carryout service of customers purchases.

Deli Associate
This person will provide quality customer service by maintaining and operating the Delicatessen Department in an efficient manner within store policies. Proper performance of the duties and responsibilities of this position is essential to achieve and maintain healthful, sanitary, and suitable shopping conditions.

Grocery Associate
This person will provide quality customer service by keeping grocery items stocked throughout the grocery department. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of suitable shopping conditions.

Meat Associate
This person will provide quality customer service by keeping wrapping, packaging, and price-marking meat and related products as prescribed by the store and department standards; to execute functions in an efficient manner within store policies.

Meat Cutter
This person will provide quality customer service by cutting meat and preparing related products in the variety, size, quality, and trim prescribed by the store and department standards to execute functions in an efficient manner within store policies.

Produce Associate
This person will provide quality customer service by maintaining and operating the produce department including the trimming and preparation of the merchandise according to store and department standards.  Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of suitable shopping conditions.

Receiving Assistant
This person will provide quality service to the Grocery/HBC departments by keeping items received in an organized manner in the back store/warehouse.  Assist some departments on stocking goods on shelves so as to provide a suitable shopping condition for our customers.

Sanitation Assistant
This person will provide quality customer service by maintaining a clean store/location facility. Proper performance of the duties and responsibilities of this position is essential to achieve and maintain healthy, sanitary, and suitable shopping conditions.

Recognizing the constant need for Training, Massy Stores (SLU) Ltd opened up the doors of its own training institute in 2005. Our employees gain in house training in the form of lectures, online courses, and on the job training where they get a full grasp and understanding of their job and its importance.The following are a few of the programmes being offered by the Training Institute.

Orientation - This is a three- day programme where new team members are inducted into the company and are privy to company information, rules and regulations, company philosophy, customer service training, health and safety, introduction to food and health, shrink management and supermarket safety.

Supervision Series – New Supervisor programmes as well as other Supervisory Programmes are held yearly to ensure the consistent development of our supervisors.

High Potential Employees Programme – A+ performers are chosen using a criteria list. These candidates must then successfully complete an eighteen-month programme which focuses on different leadership skills and competencies. At the end of the programme these employees may be considered for promotional opportunities.

Manager’s Development Programme –This programme is designed with the aim of ensuring that managers gain a skill set of leadership and selected competency skills. This is a three-part program which can be completed over a period of five years.

Do you have a direct Human Resources phone number/email?
You can contact us via telephone by dialing 758-457-2000 and asking the Receptionist for the HR Department. Our direct email address is HumanResourcesSCIDivision.slu@massystores.com.

How old do you have to be to work at a Massy Stores?
18 & Over

What positions can a minor apply for?
If you’re 16 and over, you can apply for Entry level positions at the stores such as Cashiers, Merchandising Associates, and Courtesy Assistants, during the Easter and Christmas school breaks.

How do I apply?
You can apply online via our website, or collect an application form from any of our Stores or at our Head Office at Choc Estate, Castries.

How do I know what positions are available at a specific store? 
The specific positions that are available change regularly. To find out what positions are available at a particular point in time, we encourage you to visit your store of interest and speak with the manager about available positions. 

If I am interested in a position in one of your stores, where do I send my resume? 
It would be best to send your resume to the particular store that you are interested in. However, resumes can also be sent in online, dropped off at our Head Office at Choc Estate, Castries, or sent via postal mail to Massy Stores, P.O. Box GM 580, Castries, St. Lucia.

How long is my application active?
6 months.

Why I love working with Massy Stores

Nadine Rosamond:   Pharmacy Supervisor

At Massy Stores I have a very strong sense of belonging and ownership. The opportunity to own shares is a great privilege and something that I have taken advantage of. In fact, I feel like a business owner.

By being given the opportunity for continuous formalized training for my personal self-development I am able to attain and maintain international standards in many aspects of my work. Massy Stores puts employees first and that makes all the difference.

Kellan Caroo: Front-End Supervisor      

I like working at Massy Stores because it provides me with a secure future with the benefits it offers to me as a team member. The company offers courses that afford me the opportunity to better myself career wise and also help maintain a professional approach. 

Theodora Augustin Mann:  Merchandiser

Working with Massy Stores is like my second home, a place of Comfort, Joy, Peace, Kindness, Loyalty and Love. It is also a place of friendship. 

Merlisa St. Marthe:  Merchandiser

I like working at Massy Stores because of the many opportunities to improve myself by learning to multitask in different areas within the supermarket industry. I also get to meet and interact with different customer’s everyday, which in turn gives us feedback on how to be better every day. 

Kenneally Martelly: Receiving Supervisor

Working with the Massy Stores family I have learnt how to incorporate the values of business virtues in everyday life. I have and continue to enjoy learning through my company’s premium Supermarket Career Institute. This institution also trains, motivates and rewards team members through its recognition program. This program rewards staff members based on several things such as showing commitment and displaying excellent customer service. One would think, is there anything Massy Stores cannot do? A perfect answer would be no, there is nothing. As one of the best supermarket chains in the region, we also take part in donating food items, monetary contribution to sports clubs in Saint Lucia and many other worthy causes. I love working at Massy Stores for the fact that this company aims for success since success is what I aim for. It feels great to be a part of this company because we are given the opportunity to own part of it by way of purchasing shares. We are not there just to work and earn a living but also to secure our future. What more can I say “Massy Stores, delighting everyone, everyday, everytime. 

Janice Flavien:   Perishables Supervisor

It’s a privilege working with Massy Stores as there are so many benefits for team members as well as the customer. Such benefits include Medical Insurance, Pension plan, Computer Training and free online courses. Not forgetting our recognition programme which rewards us for our service, commitment and dedication. At Massy Stores team members are trained and motivated by well trained staff at our very own Super market Career Institute. Team members and customers alike can use their loyalty points for payment of grocery items (I called it my Massy Stores credit card). So you see at Massy Stores everyone’s a winner. So why work anywhere else? 

Evyann Emmanuel:  Paint Coordinator

Working with this dynamic company has been a phenomenal experience, from a seed blooming and growing continuously.The now rebranded Massy Stores has confirmed my need to continuously build the trust and loyalty of our customers.My interaction with Team Massy enables me to grow and improve in my offerings on a daily basis.My development both personally and professionally is important to the leaders of this company and this makes me feel valued.

Shevlin Bissette: Merchandiser

I get to meet different people everyday which gives me the opportunity to interact with customers and suppliers, and portray our service motto” delighting everyone, every day, every time. It’s a pleasure working with Massy stores because the company keeps growing in the right direction and takes excellent care of its employees. The level of respect and support being received by the Store Manager and Supervisors is empowering and encouraging helps me maximize my strengths. In addition creativity and hard work do not go un-recognized. The recognition program is a great way of show casing love and care to us. I like working at Massy Stores because pleasure in my job puts perfection in my work.

Charleen Wilson: Merchandiser

At Massy Stores “Variety is the spice of life”, therefore no two days are the same; you get to learn something new every day. I love the people I work with, they are practically my family. Being recognized and rewarded for hard work means it’s valued and that makes everything worthwhile. Great bosses who believe that employees come first and the customer is always right. Massy’s structure, vision, mission and values defines all of the above and that is why I enjoy working with Massy stores.

Diana Albert: Customer Service Rep

I like working with Massy Stores because of the daily routine of meeting new people and providing that exceptional customers service. In fact no day is ever the same, each day new challenges and circumstances arise which help me stay focus. It’s a pleasure working with Massy stores a company that is growing in the right direction and takes care of their employees. I view Massy Stores as my home away from home, with magnificent family atmosphere where people are wonderful.

Andra Edwide: Loss Prevention Supervisor:

Our supermarket is simply beautiful and it’s mostly because of the warmth and love of friendly knowledgeable associates. Because of this attraction, I am impacted and encouraged to report for duty, knowing that I am going to work in an environment where customers are friendly and easy to interact with. Thank you Massy Stores Gourmet.

Jamac Charles: Cashier

Working at Massy Stores Gourmet has been an essential part of my life, because we give the customers what they want, a variety of wines and top brands, fresh produce, meats and all the healthy ingredients for healthy living with love as the main ingredient. This company helps me to get better at my job, by offering free courses to all team members and also great training programs, which help build my skills, enabling me to interact with both internal and external customers in a professional manner. We have a spectacular working environment; I feel safe and would recommend my company to anyone who wants to work in a hospitable environment where you feel love and care. I like the recognition program were you are rewarded for hard work. I love the family environment and interaction among both colleagues and customers.

Diana Mourillon: Customer Service Representative

I am being constantly trained as a means of improving my skills. This is one of the many reasons I like working at Massy Stores because I feel that I am not static at my job. There are great benefits that help define me as an individual. These include lots of opportunities for promotions, bonuses, yearly salary reviews based on performance, Christmas loans, back to school loans, our pension plan just to name a few. I like the family like atmosphere as I enter each day when I report for work, fellow team members and management make me feel loved and cared for. 

Why Work at Massy Stores

Our team members represent our company and are our greatest resource.

We believe in a team approach and treating each other with respect, while providing an environment where everyone can reach their fullest potential. We believe in rewarding our team members for their performance and loyalty, with benefits and opportunities for growth, education and promotion

It's Fun, Exciting and Rewarding

When you join the Massy Stores Team, you become part of a vibrant group of employees. With a significant number of employees being shareholders, employees are themselves owners of the organization. Every year the list of "employee owners" increases and that means even more rewards for more team members. We have a track record of training, teaching, learning and advancement and so there are numerous opportunities to advance and become a dynamic industry professional!

Benefits

We recognize that our Associates are the greatest assets to our business and key to our success. As such, we believe that it is of utmost importance to offer a wide range of benefits to our Associates.

Benefits for all eligible permanent associates

Life/Health Insurance – This is funded through employer and employee contributions.Health Insurance includes medical, optical and dental coverage with various respective limits. Coverage applies to both the employee and dependents of the employee, that is, spouse and children.

Compassionate leave - The company provides regular, full-time staff members with a bereavement leave of absence to arrange and attend a funeral and to see to the affairs of the estate of a deceased member of her or his immediate family.

CFL- scholarships, grants - Given to the highest scoring in the Common Entrance exams of children of CFL full time employees over one year’s continuous service, in supervisor positions or below.

Pension Plan - Both the employee and employer contribute a percentage of the employee’s earnings, with the employer contributing a higher percentage than the employee in certain cases. The employee’s contributions are tax deductible.

Training/Educational Opportunities /Assistance - We provide training and educational opportunities to team members through our Supermarket Career Institute. We provide educational assistance which is determined on a case by case basis.

Discounts - Team members get discounts on pharmacy items as well as the Massy Stores Mega Membership Card.

Double points on loyalty programme at all Massy Stores - Team members get double points when they use their Massy Card.

Staff incentive shares scheme - Team members over three years of continuous service have the opportunity to purchase company shares.

Staff Loans - This staff loan provision is available to team members with over one year of continuous service, and whose conduct and job performance are in good standing.

Employee Assistance Programme - We offer confidential professional counseling to employees to help cope with personal as well as work-related problems. All services are fully paid for by the company.

Entry - level positions

The following entry-level positions are most commonly available at our various stores. For confirmation whether any specific position is available, contact our receptionist who can put you in touch with your specific store of interest.

Cashier
This person will provide prompt, friendly, reliable service and assistance to customers at the checkout stand, creating a unique and satisfying shopping experience that will exceed their expectations.

Courtesy Assistant
This person will provide friendly, courteous and helpful service and assistance to customers at the checkout stand, bag groceries, provide carryout service of customers purchases, and in D (where is rest of text?)

Deli Associate
This person will provide quality customer service by maintaining and operating the Delicatessen Department in an efficient manner within store policies. Proper performance of the duties and responsibilities of this position is essential to achieve and maintain healthful, sanitary, and suitable shopping conditions.

Grocery Associate
This person will provide quality customer service by keeping grocery items stocked throughout the grocery department. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of suitable shopping conditions.

Meat Associate
This person will provide quality customer service by keeping wrapping, packaging, and price-marking meat and related products as prescribed by the store and department standards; to execute functions in an efficient manner within store policies.

Meat Cutter
This person will provide quality customer service by cutting meat and preparing related products in the variety, size, quality, and trim prescribed by the store and department standards to execute functions in an efficient manner within store policies.

Produce Associate
This person will provide quality customer service by maintaining and operating the produce department including the trimming and preparation of the merchandise according to store and department standards.  Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of suitable shopping conditions.

Receiving Assistant
This person will provide quality service to the Grocery/HBC departments by keeping items received in an organized manner in the back store/warehouse.  Assist some departments on stocking goods on shelves so as to provide a suitable shopping condition for our customers.

Sanitation Assistant
This person will provide quality customer service by maintaining a clean store/location facility. Proper performance of the duties and responsibilities of this position is essential to achieve and maintain healthy, sanitary, and suitable shopping conditions.

Training

Recognizing the constant need for Training, Massy Stores (SLU) Ltd opened up the doors of its own training institute in 2005. Our employees gain in house training in the form of lectures, online courses, and on the job training where they get a full grasp and understanding of their job and its importance.The following are a few of the programmes being offered by the Training Institute.

Orientation - This is a three- day programme where new team members are inducted into the company and are privy to company information, rules and regulations, company philosophy, customer service training, health and safety, introduction to food and health, shrink management and supermarket safety.

Supervision Series – New Supervisor programmes as well as other Supervisory Programmes are held yearly to ensure the consistent development of our supervisors.

High Potential Employees Programme – A+ performers are chosen using a criteria list. These candidates must then successfully complete an eighteen-month programme which focuses on different leadership skills and competencies. At the end of the programme these employees may be considered for promotional opportunities.

Manager’s Development Programme –This programme is designed with the aim of ensuring that managers gain a skill set of leadership and selected competency skills. This is a three-part program which can be completed over a period of five years.

FAQS

Do you have a direct Human Resources phone number/email?
You can contact us via telephone by dialing 758-457-2000 and asking the Receptionist for the HR Department. Our direct email address is HumanResourcesSCIDivision.slu@massystores.com.

How old do you have to be to work at a Massy Stores?
18 & Over

What positions can a minor apply for?
If you’re 16 and over, you can apply for Entry level positions at the stores such as Cashiers, Merchandising Associates, and Courtesy Assistants, during the Easter and Christmas school breaks.

How do I apply?
You can apply online via our website, or collect an application form from any of our Stores or at our Head Office at Choc Estate, Castries.

How do I know what positions are available at a specific store? 
The specific positions that are available change regularly. To find out what positions are available at a particular point in time, we encourage you to visit your store of interest and speak with the manager about available positions. 

If I am interested in a position in one of your stores, where do I send my resume? 
It would be best to send your resume to the particular store that you are interested in. However, resumes can also be sent in online, dropped off at our Head Office at Choc Estate, Castries, or sent via postal mail to Massy Stores, P.O. Box GM 580, Castries, St. Lucia.

How long is my application active?
6 months.